Policy 

Bon Appetit Catering Services - is pleased to provide catering services designed for your needs. This brochure will serve as a guide to assist you in making your choices. If there are special arrangements that need to be made outside of the information listed in this brochure, call our management team here to assemble a custom catered event that meets your needs. It is our goal to make your job as easy as possible and to meet and exceed your expectations.  

Pricing - Please note prices are per person and have a ten-person minimum unless otherwise noted. Prices include delivery, set-up, and pick-up of food and equipment.  

Delivery – delivery times should be a minimum of 30 minutes prior to your event start time. Regular catering service hours are 7:00 AM - 3:00 PM Monday thru Friday. Deliveries or pick-ups outside of these hours will incur a $50/hour service fee. 

Reservations – We ask that all reservations be placed as early as possible. The cut off time is 2pm the day prior to the actual date needed. We understand that impromptu requests are sometimes necessary, and we will make every effort to accommodate those requests. If you have not received confirmation of your request within 24 hours, please give us a call. All orders will be confirmed the night before your scheduled event.  

Payment- There is a $150 minimum for all catering orders. All customers are required to pay via credit card. Credit card payments will be run the following Thursday after the event. Customers place their own catering orders and pay with their credit card directly by visiting this site https://lab126catering.catertrax.com/ please save credit card info in your online wallet for future caterings. 

Alcohol beverages- We do not sell alcoholic beverages. If you would like for us to store, handle, and deliver beverages you buy from elsewhere, a $15 per order handling fee will be added to your order. 

Equipment- Responsibility for catering equipment provided with your order lies with the individual authorizing the order. Any equipment removed from the original drop-off location must be returned for pick-up prior to end of the event. Any equipment that is lost, broken, or removed from the service site will be charged to the individual who authorized the original order at replacement cost. 

Cancellation Policy- Cancellations of standard catering orders made 24 hours or more prior to the event will not incur a cancellation fee. Orders cancelled within 24 hours of the event set-up time will be charged 100% of the perishable items. Special events or functions that require additional lead time for purchased items, specialty menus, or event labor may incur additional cancellation fees. 

Please contact a member of our management team for additional 
Information or help.